These Terms of service are established to regulate the use of this website and clarify the rights and responsibilities between users and the website. By accessing or using this website, you confirm that you have read, understood, and agreed to comply with these Terms of service. If you do not agree with any part of these terms, you should discontinue using this website.
Introduction and scope of application
These Terms of service apply to the entire process of accessing this website, browsing product information, placing orders, and using related services. By using this website, you agree to comply with these Terms of service and related policies, including but not limited to the Privacy policy, Shipping policy, Return & Exchange Policy, Order cancellation policy, and Cookie Policy.
User accounts and scope of website responsibility
Users are responsible for ensuring that the information provided while using this website is accurate, complete, and up to date, and for properly safeguarding their account information where applicable. Any consequences resulting from incorrect or incomplete information or improper account management remain the responsibility of the user.
Reasonable efforts are made to maintain stable website operations. However, no responsibility is assumed for interruptions or delays caused by network conditions, system maintenance, third-party service issues, or events beyond operational control.
Products, inventory, and pricing rights
Product information, inventory status, and pricing displayed on this website may be adjusted based on operational needs. The website reserves the right to update or modify product information, stock availability, and pricing at any time, with the information shown on the order confirmation page serving as the final reference.
If display errors occur due to technical issues or page abnormalities, the website reserves the right to review and make necessary adjustments to affected orders.
Orders and payments
After submitting an order, users should complete payment according to the instructions provided on the checkout page. Supported payment methods include Visa, MasterCard, JCB, and Discover. Orders enter processing only after payment confirmation is completed.
The total order amount is based on the amount shown at checkout, including product costs and any applicable shipping fees. Users are encouraged to review order details carefully before completing payment.
Shipping policy
Order processing typically takes 1 to 3 business days.
For orders with a total value below $120, a shipping fee of $8 applies. Orders with a total value equal to or greater than $120 qualify for free shipping.
Estimated delivery time is typically 5 to 10 business days. For more details, please refer to the Shipping policy.
Order cancellation policy
Orders that have not yet been shipped may be canceled within 48 hours after placement.
Once a cancellation request is confirmed, refunds will be processed within 1 to 5 business days using the original payment method. For more details, please refer to the Order cancellation policy.
Return & Exchange Policy
Return or exchange requests may be submitted within 30 days after delivery.
After a return request is confirmed, refunds will be processed within 1 to 5 business days.
If an exchange request is approved, replacement items are typically arranged for shipment within 1 to 3 business days. For more details, please refer to the Return & Exchange Policy.
Disputes and applicable law
These Terms of service are governed by applicable laws of the United States.
In the event of a dispute, both parties are encouraged to seek resolution through good-faith communication. The website reserves the right to update this policy as necessary and will notify users of any relevant changes.
Privacy and data protection
Personal information collected during the use of this website is managed in accordance with the Privacy policy. Such information is used within a reasonable scope for order processing, service support, and experience improvement purposes.
Intellectual property
All content displayed on this website, including but not limited to text, images, page structure, layout design, and related materials, is protected by intellectual property rights. Unauthorized copying, distribution, modification, or commercial use is not permitted.
Limitation of liability
To the extent permitted by applicable law, responsibility is not assumed for any direct or indirect impacts resulting from service delays, interruptions, or information discrepancies caused by network conditions, system maintenance, third-party service issues, or events beyond operational control.
Modifications to the Terms of service
The website reserves the right to update or modify these Terms of service as necessary for operational needs. Updates become effective upon publication. Users are encouraged to review this page periodically to stay informed of the latest version.
Contact information
Address: 1604 COUNTY ROAD 1577, HUGHES SPRINGS, TX 75656, US
Phone: +1 (203) 314-4600
Email: contact@vintagelodgee.com
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM (Eastern Standard Time, EST)
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